Immigration Partners with KPK to Overhaul the Agency
SURABAYA — The Directorate General of Immigration invited Nensi Natalia, Head of the Gratification Control Program Task Force at the Corruption Eradication Commission (KPK), to provide guidance on strengthening integrity to immigration personnel as part of the agency's reform efforts. The presence of the KPK representative was the highlight of the "Socialization on Strengthening Integrated Internal Compliance" held in Surabaya, East Java, from Wednesday to Friday (July 1–3, 2026). The event was attended by 272 participants, ranging from senior officials to heads of immigration technical implementation units from across Indonesia.
On that occasion, Nensi emphasized the importance of the prevention stage in the control of gratuities. Key measures include upholding integrity, avoiding conflicts of interest, diligently reporting assets on a periodic basis, and reporting to the relevant authorities upon receiving a gratuity.
Director General of Immigration Hendarsam Marantoko, who opened the event, emphasized that every civil servant within the immigration service must prioritize a strong work ethic when serving the public. This is because the institution's performance is directly monitored by the public regarding both its output and service processes. Hendarsam reminded everyone that integrity is fundamental to upholding the organization's dignity.
"Integrity and compliance must serve as the primary foundation for the execution of every immigration duty and function. The public evaluates not only the results of our work but also the manner in which services are delivered," said Hendarsam.
This outreach initiative focuses on strengthening the curriculum for preventing misconduct, notably through the implementation of the Government Internal Control System (SPIP). Personnel are equipped with training on code of ethics enforcement, an anti-corruption work culture, adherence to Standard Operating Procedures (SOPs), and the efficient execution of immigration law enforcement functions. These measures are designed to enable the agency to detect potential maladministration at an early stage through conflict-of-interest risk management and the optimization of violation reporting mechanisms via the whistleblowing system.
In addition to representatives from the KPK, the Directorate General of Immigration also invited speakers from other state institutions. These included Moch. Fachrudin, Director of Political and Law Enforcement Oversight at the Financial and Development Supervisory Agency (BPKP), and Robertus Na Endi Jaweng, a member of the Ombudsman of the Republic of Indonesia. The participation of these officials was intended to strengthen the synergy between internal and external immigration oversight.
The Director General of Immigration emphasized that the internal compliance function should not be treated merely as a formality.
This compliance ought to serve as the foundation of a work culture practiced consistently—
from senior structural leadership down to operational staff in the field on a daily basis.
"Internal compliance should not be viewed solely as a function of oversight or the enforcement of rules against violations. It must become a living work culture within every organization, extending from leadership down to operational staff," said Hendarsam.
At the conclusion of the presentation, the Director General of Immigration instructed all heads of regional offices and immigration technical implementation units to immediately implement the forum's outcomes within their respective work environments. Periodic evaluations will continue to be conducted to minimize potential official misconduct and advance bureaucratic reform. The future success of the immigration agency will be objectively measured by the level of public trust it secures.
"Let us use this momentum as a concrete step toward strengthening immigration governance that is clean, transparent, accountable, professional, and oriented toward quality public service," said Hendarsam, concluding his remarks.